Privacy policy
Last updated: date of publishing
This policy explains how legal business name ("Popupps", "we", "us") collects, uses and protects your personal data when you visit or buy from this store. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.
What we collect
- Details you give us: name, phone number, email, shipping and billing address, and anything you write in a contact or trade form.
- Order details: what you bought and how you paid. Card and UPI details are handled by our payment provider; we never see or store them.
- Browsing data: device, browser, pages visited and cookies, collected by our store platform (Shopify) to run the site and understand how it is used.
How we use it
- To make, ship and support your order, and to answer your messages.
- To send order updates by email, SMS or WhatsApp.
- To send news about new pieces, only if you have subscribed. You can unsubscribe at any time.
- To keep the store secure and to meet our legal and tax obligations.
Who we share it with
We share only what is needed with the companies that help us run the store: Shopify (store platform), our payment provider Razorpay / PayU, courier partners, and email or messaging tools. We do not sell your personal data.
How long we keep it
We keep order records for as long as tax and accounting law requires, and other data only as long as we need it for the purposes above.
Your rights
You can ask to see, correct or delete your personal data, or withdraw your consent to marketing, by writing to us at the address below.
Cookies
We use cookies that the store needs to work (such as your cart) and, with your permission, cookies that help us understand visits. You can manage cookies in your browser settings.
Grievance Officer
Name of Grievance Officer
Legal business name, registered address
Email: grievance email · Phone: +91 99309 21310
We acknowledge complaints within 48 hours and resolve them within one month.