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Questions about a piece, a finish or an order — send us a message and we'll get back to you.

A Popupps steel piece by a sunlit window

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Questions

Frequently asked

  • ProductWhat finishes are available?

    Popupps pieces are offered in thirteen signature finishes, from polished chrome to antique bronze. Open the Finish Studio on any product page to see the full range on the piece itself.

  • ProductCan sizes be customised?

    Custom sizing may be possible for certain pieces. Share your dimensions with us and we'll confirm what can be made.

  • OrdersWhat is the typical lead time?

    Lead time depends on the piece, finish and quantity ordered. We'll confirm an estimated timeline when you place your order.

  • ShippingDo you ship within India?

    Yes, we ship across India. Costs and timelines depend on your location and are confirmed at checkout or by our team.

  • CareHow do I care for a stainless steel finish?

    Wipe with a soft, dry or lightly damp cloth and avoid abrasive cleaners or prolonged moisture. Care varies a little by finish — ask us for guidance on yours.

  • OrdersCan I request a custom order?

    We welcome enquiries about bespoke pieces, finishes and commissions. Share your brief and we'll let you know what's possible.

  • TradeDo you offer a trade programme for architects and designers?

    Yes — architects, interior designers and studios can apply for our trade programme for dedicated support on specification and ordering. Visit our trade page to apply.